Insufficient Permissions in Microsoft 365

Do you have problems with insufficient permissions as you try to set up SpinOne for Microsoft Office 365? Learn how to fix them (a detailed guide for Admins).

Written By William Tran (Administrator)

Updated at October 24th, 2024

To make sure SpinOne is installed properly in your Microsoft 365 organization, please perform the following 2 steps:


Step 1: Regrant Access from the SpinOne console

Go to the SpinOne Account Settings (three dots menu in a top right corner):

Scroll down to Update SpinOne Access and click Update


Confirm access for the SpinOne app by logging in with the Super Admin account and clicking Accept.




Step 2: Re-grant permissions from the AAD Portal

Head to https://aad.portal.azure.com/ and login with the Super Administrator of your O365 organization, and click on Enterprise applications from the left panel.


Find and open the app SpinOne (Spinbackup) for Office 365 from the application list. After opening the app, click on Permissions under the Security dropdown.


Press Grant admin consent in the middle of your screen and select the Super Administrator to provide the necessary permissions.



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