Join Our Team

• Customer Engagement: Proactively reach out to customers to understand their business needs, goals, and challenges. Establish a trusted advisor relationship with key customer stakeholders.
• Onboarding: Guide customers through the onboarding process, ensuring a smooth transition to our products/services and a clear understanding of their functionalities.
• Product Knowledge: Develop a deep understanding of our products/services to provide expert advice and solutions to customers.
• Customer Training: Conduct training sessions, webinars, and workshops to educate customers on best practices and help them optimize their use of our products/services.
• Issue Resolution: Act as a liaison between customers and internal teams (e.g., support, product development) to address and resolve customer issues promptly.
• Customer Feedback: Collect and analyze customer feedback to identify areas for improvement in our products/services and advocate for necessary changes.
• Customer Retention: Develop and execute customer success plans to drive product adoption, expansion, and long-term customer retention.
• Data Analysis: Utilize customer data and analytics to track product usage, identify opportunities for upselling or cross-selling, and assess customer health.
• Reporting: Prepare regular reports on customer engagement, satisfaction, and retention metrics for internal stakeholders.

• MUST HAVE: Proven experience in customer success, account management, or a related role within the tech industry and Cyber Security.
• Exceptional Familiarity with CRM software (e.g., Salesforce) and customer success tools.
• Ability to work collaboratively in a cross-functional team environment.
• Strong understanding the SaaS security market, technologies, and industry trends.
• Excellent communication,problem-solving and analytical abilities.
• Ability to build and maintain relationships at various levels of an organization.
• Demonstrated track record of driving successful customer success engagements and delivering on customer objectives.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Highly motivated, proactive, and results-oriented approach to work.
 

• $120K OTE
• Unlimited PTO
• Hybrid Office Model
• Paid Holidays
• Premium Health Benefits Covered by Spin.AI
• 401k
• Employee Wellness Program
 

• Forbes Named Spin.AI One of America's Best Startup Employers THREE Years in a Row (2024- 2026)
• Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2.
• Collaborative, transparent culture – your ideas and experiments matter.
• Direct impact: your work translates into real business growth and visibility.
• Remote flexibility, growth opportunities, and performance-based rewards.

Recognized by Forbes as one of the Top 500 Best Employers, we continue to scale rapidly. As we grow, our platform must handle massive data flows and high-load enterprise environments and this is where you come in.

So now we are looking for a QA Engineer with strong automation skills and performance testing experience who will help us ensure system stability, improve test coverage, and validate our platform under high-load conditions.

This role is ideal for someone who is primarily an automation engineer (Java-based) but also has hands-on experience with performance testing tools like Gatling and wants to grow in this direction.

• Build and maintain automated test coverage for core system functionality
• Develop and execute performance and load tests (focus on real-life scenarios)
• Ensure system stability under high-load and enterprise-scale data volumes
• Identify bottlenecks and collaborate with engineering teams to resolve them
• Contribute to improving QA processes and test infrastructure
• Balance automation, performance, and occasional manual testing when needed

• Set up performance testing (using Gatling) and run it regularly to monitor system stability and ensure nothing degrades over time
• Analyze results, identify bottlenecks, and suggest improvements
• The main day-to-day focus will be manual testing tasks, depending on current team priorities and backlog. In parallel, contribute to automation (Java, Selenium, JUnit, Rest Assured) whenever possible. When manual workload decreases, shift more focus to automation development and scaling test coverage
• Collaborate closely with developers, QA, and DevOps teams
• Work with tools like Jenkins, Zephyr, Slack, Bitbucket, APIs (Google API, Microsoft Graph API)

Must-have Experience 

• Strong experience with Java (for test automation)
• Hands-on experience with Selenium
• Experience with Gatling (performance testing)
• Experience with Claude or AI tools in QA workflows
• Experience with JUnit, Gradle, Rest Assured
• Experience working with APIs
• Understanding of CI/CD (Jenkins or similar)

Nice-to-have

• Experience with Selenium Grid
• Experience with cloud platforms (AWS / GCP / Azure)
• Experience with monitoring tools

• Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2.
• Work on a real product with real users and visible business impact
• Work on an interesting and large-scale product
• Solve complex, non-trivial security and engineering challenges
• Opportunity to influence technical and product decisions
• Trust from management and autonomy in day-to-day work
• Strong, professional team with deep expertise

• Annual performance-based salary review
• Annual performance-based bonus
• Referral bonuses
• Educational budget
• Sport & hobby compensation
• Medical insurance compensation
• Company presents (birthdays, anniversaries, weddings, etc.)
• Corporate travel parties twice a year

• Perform manual testing across UI, APIs, integrations, and backend-driven workflows.
• Analyze requirements and acceptance criteria, proactively identifying risks and gaps together with PO/PM/Dev.
• Own and maintain test documentation in Zephyr: create, review, and update test cases and checklists; develop and manage test plans and test cycles; prepare test result reports when required.
• Validate data integrity and system behavior using database queries.
• Run and analyze automated test results to identify problem areas, support root-cause analysis, assist with prioritization, and align on next steps with the team.
• Review product documentation, analyze it critically, and suggest improvements.
• When needed, deliver short demos or walkthroughs to align with PO/PM.

• 3+ years of manual QA experience in Web/SaaS products (CRM/eCommerce is a plus).
• Strong test design skills (exploratory, risk-based, negative scenarios, regression) and solid bug reporting.
• Web fundamentals: HTTP, DevTools (Network/Console), basic HTML/CSS, general understanding of Java.
• Databases are mandatory: understanding core DB concepts + hands-on verification using PostgreSQL.
• Practical understanding of test plan / test cycle / test case concepts and ability to apply them in Zephyr.
• Ability to read documentation, analyze it critically, and suggest changes.
• Critical thinking and initiative to uncover risks and non-obvious defects.
• English: Intermediate+.

• Jira — bug tracking, tasks, defect communication
• Zephyr — test management (test plans, test cycles, test cases, regression)
• Database tools (PostgreSQL) — data validation and verification via SQL queries
• Browser DevTools (Chrome/Firefox) — Network/Console for request / http analysis, UI behavior, errors
• Automated tests (CI / project runs) — running and reading results/logs to identify weak spots and support defect analysis and alignment on next steps with the development team
• Nice to have: Postman, Swagger, Confluence (or similar), AI tools for QA, Jenkins

• REST API testing (Postman, Swagger). SQL beyond basics.
• Exposure to test automation (running tests, reading logs/reports).
• Experience using AI tools to improve QA efficiency.
• Knowledge of cloud platforms: AWS, GCP, and Azure (basic services, IAM/permissions, core cloud concepts).
• Java understanding (reading code / following logic is a plus).

• Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2.
• Work on a real product with real users and visible business impact
• Work on an interesting and large-scale product
• Solve complex, non-trivial security and engineering challenges
• Opportunity to influence technical and product decisions
• Trust from management and autonomy in day-to-day work
• Strong, professional team with deep expertise

• Annual performance-based salary review
• Annual performance-based bonus
• Referral bonuses
• Educational budget
• Sport & hobby compensation
• Medical insurance compensation
• Company presents (birthdays, anniversaries, weddings, etc.)
• Corporate travel parties twice a year

• Product Strategy and Roadmap:
• Develop a clear product vision and strategy aligned with market trends, customer needs, and business objectives.
• Conduct market research, competitive analysis, and customer interviews to identify product opportunities and define the product roadmap.
• Collaborate with the executive team to prioritize features, releases, and investment areas.
 
• Requirements Gathering and Definition: 
• Work closely with customers, sales, marketing, and other stakeholders to understand their needs, pain points, and desired outcomes.
• Translate customer requirements into detailed product requirements, user stories, and acceptance criteria.
• Collaborate with engineering and design teams to ensure the feasibility and usability of product features.
 
• Product Development and Execution:
• Collaborate with cross-functional teams, including engineering, design, quality assurance, and operations, to develop and deliver high-quality products on time and within budget.
• Lead agile product development processes, including sprint planning, backlog grooming, and release management.
• Conduct regular product reviews, track progress, and address any issues or obstacles that arise during the development cycle.
 
• Market and Competitive Analysis:
• Stay up-to-date with cybersecurity industry trends, market dynamics, and competitive landscape.
• Conduct competitive analysis to identify differentiation opportunities and inform product positioning and pricing strategies.
• Monitor customer feedback and market demands to continuously improve and evolve the product offerings.
 
• Product Launch and Go-to-Market: 
• Develop and execute go-to-market strategies, including product positioning, messaging, pricing, and sales enablement materials.
• Collaborate with marketing and sales teams to create product collateral, sales tools, and training programs.
• Support product launches, including conducting product demonstrations, webinars, and training sessions.
 
• Product Performance and Optimization:
• Monitor product performance and key metrics, analyze user feedback, and identify areas for improvement and optimization.
• Collaborate with customer success teams to gather customer insights, track product usage, and gather feedback for future iterations.
• Work with engineering teams to prioritize and address bug fixes, enhancements, and feature requests.

• Bachelor's degree in computer science, engineering, business, or a related field (or equivalent experience). MBA preferred.
• Proven experience as a Product Manager, preferably within the Cybersecurity industry tailored towards Posture Management.
• Strong understanding of cybersecurity concepts, technologies, and market trends.
• Excellent analytical and problem-solving skills, with the ability to translate complex technical concepts into user-friendly solutions.
• Strong customer focus and ability to gather and analyze customer feedback and market research.
• Familiarity with agile development methodologies and product management best practices.
• Strong collaboration and communication skills, with the ability to work effectively with cross-functional teams.
• Results-oriented mindset with a focus on delivering high-quality products on time and within budget.
• Familiarity with product management tools and technologies.
• Strong business acumen and ability to balance technical considerations with market and business requirements.

• Unlimited PTO
• Hybrid Office Attendance
• Paid Holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• Employee Wellness Program
• Great opportunity to work with amazing people

• Forbes Named Spin.AI One of America's Best Startup Employers THREE Years in a Row (2024- 2026)
• Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2.
• Collaborative, transparent culture – your ideas and experiments matter.
• Direct impact: your work translates into real business growth and visibility.
• Remote flexibility, growth opportunities, and performance-based rewards.

• Collaborate with the Director of Business Development, Sales, and Marketing to build a predictable pipeline that meets quarterly revenue goals.
• Execute outbound campaigns via email and LinkedIn using tools such as Apollo.io, Sales Navigator, ZoomInfo, Instantly, and Expandi.
• Identify, research, and reach out to target accounts using an ABM (Account-Based Marketing) approach.
• Engage prospects through personalized sequences – sharing educational content, handling objections, and nurturing until ready for demo.
• Qualify prospects and schedule demo meetings for Account Executives.
• Manage your own pipeline, track engagement, and continuously refine messaging for better conversion.
• Collaborate with marketing on social media initiatives — occasionally helping to publish posts, track engagement, and understand social media algorithms to improve brand visibility.
• Report on outreach metrics, activity levels, and conversion performance weekly.

• 2+ years of experience in outbound sales, lead generation, or BDR/SDR roles.
• Proven record of meeting or exceeding meeting and pipeline goals.
• Understanding of ABM methodology and multi-channel outreach.
• Advanced English and Ukrainian (strong written and verbal communication).
• Hands-on experience with LinkedIn outreach, email sequences, and BDR tools (Apollo, Outreach.io, ZoomInfo, Expandi, etc.).
• Strong organization and time-management skills – able to handle multiple sequences, leads, and follow-ups simultaneously.
• Analytical mindset with curiosity to understand how cybersecurity SaaS products work.
• Resilience: you thrive under pressure, handle rejection with professionalism, and see every “no” as a step closer to “yes.”

• Competitive, ambitious, and motivated by results – you own your number.
• Quick learner who can explain complex products simply.
• Structured thinker who uses data and feedback to improve performance.
• Self-starter – no waiting for instructions, you make things happen.
• Obsessed with growth: personal, professional, and pipeline.

• Experience in SaaS cybersecurity or cloud data protection.
• Understanding of social media algorithms and experience publishing posts on platforms like LinkedIn, X (Twitter), or Reddit.
• Prior work in high-growth startups or scale-ups.

• Forbes Named Spin.AI One of America's Best Startup Employers THREE Years in a Row (2024- 2026)
• Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2.
• Collaborative, transparent culture – your ideas and experiments matter.
• Direct impact: your work translates into real business growth and visibility.
• Remote flexibility, growth opportunities, and performance-based rewards.

• A dream team of highly motivated and talented people, ambitious goals and challenges that require high analytical, management and communication skills;
• Competitive salary base + bonuses;
• Medical insurance;
• Corporate English;
• Amazing Team Building Activities;
• Employee Wellness Program;
• Conferences, training, and other events;
• Unlimited PTO
• For more information, please visit: https://spin.ai/

• Business Analysis & Requirements Gathering: Partner with the Director of Ops to document business needs. You will translate vague stakeholder requests into crisp technical user stories and functional requirements.
• Full-Cycle Execution & SFDC Development: Take ownership of the "build" from ideation to deployment. You will analyze requests and build/optimize solutions using Salesforce Flows, ensuring they align with our long-term architectural health.
• End-to-End Lifecycle Management: Maintain a deep understanding of the Lead-to-Closed-Won flow. You will ensure that the handoffs between Marketing, Sales, and Finance are automated and that no lead or deal "leaks" out of the funnel.
• Revenue Operations Mastery: Apply knowledge of SaaS revenue models (ARR, MRR, Churn, and Renewals) to ensure Salesforce is capturing the data necessary for executive-level financial reporting.
• Quality Assurance (Testing): Develop comprehensive test plans and lead User Acceptance Testing (UAT). You are the final gatekeeper ensuring new features don't disrupt existing integrations or sales workflows.
• Integration Management: Maintain the "plumbing" between Salesforce and our tech stack, specifically ensuring data syncs correctly with HubSpot (Marketing), Stripe (Billing), and Google Sheets (Reporting).
• Sales Partnership & Deal Support: Act as the "boots on the ground" support for the sales team. You will help reps navigate complex deal structures to ensure technical accuracy before a contract is sent.

• Experience: 2+ years of relevant experience in Sales Operations, Salesforce administration, or a similar role.
• Certification: Salesforce Certified Administrator is huge plus
• Advanced Logic: Expert-level knowledge of Salesforce Flows and validation rules.
• Integration Literacy: Understanding of API connections, Managed Packages, and how data flows between disparate systems.
• Methodology: Familiarity with data analysis and the ability to map out complex business processes visually (e.g., Lucidchart or Miro).

• Base Salary: $85,000 – $115,000/yr
• Performance based annual bonus
• Unlimited PTO
• Hybrid Office Model
• Paid Holidays
• Premium Health Benefits Covered by Spin.AI
• 401k
• Employee Wellness Program

• Forbes Named Spin.AI One of America's Best Startup Employers THREE Years in a Row (2024- 2026)
• 1,500 customers worldwide
• Strong partnership with Google. Spin.AI partners with Google Chrome Enterprise to help organizations manage risk for browser extensions.
• Spin.AI has been named as a Representative Vendor in the 2023 Gartner® Market Guide for Backup as a Service.
• Spin.AI has been named a Strong Performer in The Forrester Wave(™): SaaS Security Posture Management, Q4 2023 Report.
• $16M Series A (July 2022)