Join Our Team

What You'll Do:

• Provide technical support to customers via email and chat
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues spanning Google Workspace, Microsoft 365, Slack, Salesforce, and Atlassian (Jira, Confluence) environments
• Follow standard procedures for escalating unresolved issues to the appropriate internal teams
• Provide prompt, accurate feedback to customers and set realistic expectations on resolution
• Ensure proper recording and closure of all issues in the ticketing system
• Prepare accurate and timely reports on ticket volume, resolution time, and recurring issues
• Document knowledge in the form of knowledge base tech notes and articles
• Participate in improving the product FAQ and knowledge base, particularly as Revyz/Atlassian coverage matures
• Work closely with the engineering team on unresolved or recurring issues, and help translate Jira/Atlassian-specific behavior for teams less familiar with that ecosystem

What We're Looking For:

• Hands-on experience administering Jira and/or Jira Service Management — you understand permission schemes, workflows, automation rules, and how admins actually use the product day to day
• Experience with technical support, customer success, or a similar customer-facing role
• Comfort with knowledge base tools, ticketing systems, and basic escalation workflows
• Strong written communication skills — you can explain a technical concept clearly to a frustrated user without over-simplifying it
• Willingness to build working knowledge of Google Workspace, Microsoft 365, Slack, and Salesforce administration alongside your existing Atlassian expertise
• Skilled at de-escalation — you can keep a tense conversation productive and focused on resolution

Certifications That Strengthen Your Application:

You don't need to hold all — or any — of these to apply, but the following credentials map closely to the work and are a strong signal of fit:
• ACP-120: Atlassian Certified Jira Administrator for Cloud — the closest match to this role; covers Jira Cloud configuration, permissions, workflows, and automation
• ACP-620: Atlassian Certified Confluence Administrator for Cloud, or equivalent Confluence admin experience
• Atlassian Certified Organization Administrator (Cloud Organization Admin), for candidates who've worked at the org/Atlassian Access level

Nice to Have:

• Prior exposure to SaaS backup, recovery, or data protection concepts
• Experience supporting more than one of Google Workspace, Microsoft 365, Slack, or Salesforce in addition to Atlassian
• Experience writing technical documentation or how-to content

Benefits:

• PTO
• Paid Holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• Employee Wellness Program
• Great opportunity to work with amazing people

Why Spin.AI?

 
• Inc. 5000 list for 2026! 🚀
  • Overall Ranking: #3,309
  • Industry Ranking: #107
  • Metro Ranking: #114
  • State Ranking: #463
• Forbes Named Spin.AI One of America's Best Startup Employers THREE Years in a Row (2024- 2026)
• Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2.
• Collaborative, transparent culture – your ideas and experiments matter.
• Direct impact: your work translates into real business growth and visibility.
• Growth opportunities and performance-based rewards.

🧰 Day-to-Day Responsibilities

• Perform manual testing across UI, APIs, integrations, and backend-driven workflows.
• Analyze requirements and acceptance criteria, proactively identifying risks and gaps together with PO/PM/Dev.
• Own and maintain test documentation in Zephyr: create, review, and update test cases and checklists; develop and manage test plans and test cycles; prepare test result reports when required.
• Validate data integrity and system behavior using database queries.
• Run and analyze automated test results to identify problem areas, support root-cause analysis, assist with prioritization, and align on next steps with the team.
• Review product documentation, analyze it critically, and suggest improvements.
• When needed, deliver short demos or walkthroughs to align with PO/PM

📌 Requirements

• 3+ years of manual QA experience in Web/SaaS products (CRM/eCommerce is a plus).
• Strong test design skills (exploratory, risk-based, negative scenarios, regression) and solid bug reporting.
• Web fundamentals: HTTP, DevTools (Network/Console), basic HTML/CSS, general understanding of Java.
• Databases are mandatory: understanding core DB concepts + hands-on verification using PostgreSQL.
• Practical understanding of test plan / test cycle / test case concepts and ability to apply them in Zephyr.
• Ability to read documentation, analyze it critically, and suggest changes.
• Critical thinking and initiative to uncover risks and non-obvious defects.
• English: Intermediate+.

🛠 Tooling (used daily)

• Jira — bug tracking, tasks, defect communication
• Zephyr — test management (test plans, test cycles, test cases, regression)
• Database tools (PostgreSQL) — data validation and verification via SQL queries
• Browser DevTools (Chrome/Firefox) — Network/Console for request / http analysis, UI behavior, errors
• Automated tests (CI / project runs) — running and reading results/logs to identify weak spots and support defect analysis and alignment on next steps with the development team
• Nice to have: Postman, Swagger, Confluence (or similar), AI tools for QA, Jenkins

Nice-to-Have:

• REST API testing (Postman, Swagger). SQL beyond basics.
• Exposure to test automation (running tests, reading logs/reports).
• Experience using AI tools to improve QA efficiency.
• Knowledge of cloud platforms: AWS, GCP, and Azure (basic services, IAM/permissions, core cloud concepts).
• Java understanding (reading code / following logic is a plus).

🌍 Why Spin.AI

• Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2.
• Work on a real product with real users and visible business impact
• Work on an interesting and large-scale product
• Solve complex, non-trivial security and engineering challenges
• Opportunity to influence technical and product decisions
• Trust from management and autonomy in day-to-day work
• Strong, professional team with deep expertise

🎁 What we offer

• Annual performance-based salary review
• Annual performance-based bonus
• Referral bonuses
• Educational budget
• Sport & hobby compensation
• Medical insurance compensation
• Company presents (birthdays, anniversaries, weddings, etc.)
• Corporate travel parties twice a year

Spin.AI is a global SaaS cybersecurity company that protects mission-critical data across Google Workspace, Microsoft 365, Salesforce, Slack & more. Our product — SpinOne — unifies SSPM, ransomware protection, DLP, backup & recovery in one platform trusted by enterprise customers worldwide.

You will work closely with Product, Engineering, and other stakeholders to turn complex product logic into simple, intuitive, and visually consistent user experiences.

You’ll design web application interfaces, dashboards, user flows, prototypes, and reusable components while supporting and evolving our design system.

This role is based in our Malaga office in a hybrid format. If you are not currently in Malaga, we are open to remote work during the trial period, with relocation to Malaga afterward.

🧰 Day-to-Day Responsibilities

• Design UX/UI solutions for a complex cybersecurity SaaS product
• Create wireframes, user flows, prototypes, and high-fidelity UI designs
• Work with AI-powered product features and enterprise workflows
• Maintain and scale reusable components and design system patterns
• Collaborate with Product and Engineering to clarify requirements and improve UX
• Use AI tools such as Claude, Figma AI, or similar to support design workflows
• Ensure consistency, usability, responsive behavior, and visual quality across the product

📌 Requirements

• 1+ year of experience in UX/UI Design, Product Design, or similar
• Experience designing web applications, SaaS products, dashboards, or complex interfaces
• Experience working with design systems and component-based design
• Strong proficiency in Figma
• Hands-on experience using AI tools in design workflows
• Ability to create wireframes, user flows, prototypes, and high-fidelity UI designs
• Good understanding of UX principles, interaction design, visual hierarchy, and user-centered design
• Understanding of responsive design and modern web application patterns
• Familiarity with design systems and component-based design
• Basic understanding of usability testing and iterative design process
• English: Intermediate+

Nice-to-have

• Experience with cybersecurity, security products, or enterprise SaaS
• Experience designing AI-powered product features
• Understanding of trust-centered design for AI-powered or security-related products
• Experience with complex data, dashboards, admin panels, permissions, alerts, or monitoring systems
• Interest in AI, cybersecurity, SaaS, or enterprise software

🌍 Why Spin.AI

• Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2.
• Work on a real product with real users and visible business impact
• Work on an interesting and large-scale product
• Solve complex, non-trivial security and engineering challenges
• Opportunity to influence technical and product decisions
• Trust from management and autonomy in day-to-day work
• Strong, professional team with deep expertise

🎁 What we offer

• Annual performance-based salary review
• Annual performance-based bonus
• Referral bonuses
• Educational budget
• Sport & hobby compensation
• Medical insurance compensation
• Company presents (birthdays, anniversaries, weddings, etc.)
• Corporate travel parties twice a year

Spin.AI is a global SaaS cybersecurity company that protects mission-critical data across Google Workspace, Microsoft 365, Salesforce, Slack & more. Our product — SpinOne — is a platform that combines SSPM, ransomware protection, DLP, backup & recovery for enterprise customers worldwide.

We're looking for a Backend Developer with strong Java and Spring Boot experience to join our engineering team.

You'll work on a large-scale cybersecurity SaaS platform, building new product capabilities, developing cloud integrations, improving platform reliability, and solving complex engineering challenges that directly impact enterprise customers worldwide.

This role is based in our Lisbon office in a hybrid format. If you are not currently in Portugal, we are open to remote work during the trial period, with relocation to Lisbon afterward.

🛠 Architecture

You'll be working on a distributed backend platform built around a service-based architecture with 30+ independently deployable services.

Our backend ecosystem includes:

• Java 19 & Spring Boot
• Service-based architecture (30+ services)
• Eureka Service Registry
• REST APIs with OpenFeign
• RabbitMQ for asynchronous communication
• PostgreSQL
• Shared databases for selected services

🚀 What You'll Build

You'll work on backend services powering SpinOne, including:

• Backup & Recovery functionality
• Google Workspace, Microsoft 365, Salesforce and Slack integrations
• Enterprise access control and permissions
• Audit logs and administration features
• Data synchronization and processing pipelines
• High-volume asynchronous workflows
• Cloud storage integrations

Some of the upcoming engineering challenges include:

• Building a new Google Directory Backup integration
• Designing scalable data storage for Google APIs
• Developing backup and restore processes
• Supporting migrations to new third-party APIs (e.g. Microsoft Graph)
• Making integrations resilient to API limitations, retries and partial failures

🤝 Responsibilities & Engineering Culture

After the onboarding period, you'll own features throughout their entire lifecycle.

This includes:

• analyzing business requirements and identifying missing scenarios
• discussing requirements with Product Owners
• participating in technical planning and estimation
• designing technical solutions together with the team
• implementing features
• writing and maintaining tests
• participating in code reviews
• fixing QA findings
• supporting releases
• monitoring production after release
• investigating production issues and customer-reported defects

Our engineers are expected to take ownership, proactively suggest improvements, and actively participate in technical discussions.

📌 Must-have Requirements

• 4+ years of commercial backend development experience.
• Strong experience with Java and Spring Boot.
• Experience with Java 19.
• Experience with MyBatis.
• Strong knowledge of PostgreSQL.
• Confident SQL skills.
• Experience analyzing and optimizing query execution plans.
• Understanding of indexes and database performance basics.
• Experience with RabbitMQ or similar message brokers.
• Experience with REST API development and integration.
• Ability to work with complex product logic and enterprise-level workflows.
• Good communication skills and ownership mindset.
• English: Intermediate+.

🌍 Why Spin.AI

• Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2.
• Work on a real product with real users and visible business impact
• Work on an interesting and large-scale product
• Solve complex, non-trivial security and engineering challenges
• Opportunity to influence technical and product decisions
• Trust from management and autonomy in day-to-day work
• Strong, professional team with deep expertise

🎁 What we offer

• Annual performance-based salary review
• Annual performance-based bonus
• Referral bonuses
• Educational budget
• Sport & hobby compensation
• Medical insurance compensation
• Company presents (birthdays, anniversaries, weddings, etc.)
• Corporate travel parties twice a year

What You'll Do:

• Advanced Salesforce Automation & Custom Development

  • Design, build, optimize, and troubleshoot complex Salesforce Flows (Screen Flows, Record-Triggered Flows, and Scheduled Flows).

  • Write, maintain, and debug custom Apex code (Triggers, Classes, Controllers, Batch/Scheduled Apex) adhering to Salesforce design patterns and governor limits.

• System Integration (GTM & Finance) & API Management

  • Build and maintain the integrations between Salesforce and key GTM/Finance Systems, specifically ensuring data syncs correctly with HubSpot (Marketing), Stripe (Billing), and Google Sheets (Reporting)

  • Architect, build, and maintain secure, scalable REST/SOAP API integrations connecting Salesforce with internal systems and third-party SaaS solutions.

  • Troubleshoot data synchronization issues, webhook failures, and integration errors across external platforms.

• Salesforce Deployment & Release Management

  • Manage code and configuration deployment pipelines across lower environments (Developer/Full Sandboxes) to Production using Change Sets or DevOps tools.

  • Perform regression testing, impact analysis, and deployment troubleshooting to ensure minimal disruption to business operations.

• Salesforce Administration & Org Management

  • Perform day-to-day Salesforce administration, including user management, profiles, permission sets, role hierarchies, and sharing rules.

  • Maintain system hygiene, data integrity, custom objects, page layouts, validation rules, and standard reports/dashboards.

  • Oversee sandbox management, including creation, refreshing, and maintaining data seeding across environments.

• Sales Operations & Stakeholder Collaboration

  • Partner directly with Sales Operations, Sales, Marketing and Finance teams to translate business requirements into scalable technical architecture and process automation.

  • Serve as the primary technical advisor on Salesforce capabilities, platform limitations, and best practices.

  • Maintain documentation for key operational processes and policies

  • Ensure CRM hygiene and reporting accuracy across all systems

Required Technical Skills & Certifications:

• Salesforce Development: Strong proficiency in Apex, SOQL/SOSL, Visualforce, and Lightning Web Components (LWC).

• Process Automation: Expert-level mastery of Salesforce Flows, including complex logic, fault paths, and flow optimization.

• Integrations: Solid hands-on experience with REST/SOAP APIs, JSON/XML, authentication protocols (OAuth 2.0), and middleware/connector tools.

• Administration & Security: Deep understanding of the Salesforce security architecture (OWD, Sharing Rules, Field-Level Security) and standard platform configuration.

• Environment Management: Demonstrated experience managing Salesforce sandboxes, data migration, and deployment practices (Change Sets, Salesforce CLI, or CI/CD pipelines).

• Salesforce Certified Administrator

• Salesforce Certified Platform Developer I 

• Bonus: Salesforce Certified Platform Developer II or Application Architect) and JavaScript experience

Preferred Experience:

• B.S. in Computer Science or equivalent or proven years of experience

• 8+ years of software development experience

• 5+ years of Salesforce platform engineering experience 

• Ability to communicate complex topics with precision and accuracy

• Monitoring and alerting setup for Salesforce applications and integrations

• Familiarity with application programming interfaces, data pipelines, Model Context Protocol servers, or integration platforms

• Deep experience implementing and developing in Apex and LWC

• Strong understanding of AI and generative AI technologies, with the ability to apply them to Salesforce development and systems workflows

• Experience working directly with business facing groups outside of development

• Experience working within an Agile team and DevOps culture

• Experience partnering with Sales, Marketing, Product teams in a high-growth environment

• Strong systems thinking with the ability to balance short-term execution needs against long-term architectural health

• Bonus: Passion or interest in cybersecurity

Benefits:

• PTO
• 401k
• Paid Holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• Employee Wellness Program
• Great opportunity to work with amazing people
 
 

Why Spin.AI?

 
• Inc. 5000 list for 2026! 🚀
  • Overall Ranking: #3,309
  • Industry Ranking: #107
  • Metro Ranking: #114
  • State Ranking: #463
• Forbes Named Spin.AI One of America's Best Startup Employers THREE Years in a Row (2024- 2026)
• Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2.
• Collaborative, transparent culture – your ideas and experiments matter.
• Direct impact: your work translates into real business growth and visibility.
• Growth opportunities and performance-based rewards.

Position Summary:

Spin.AI is looking for a Director of Product Management to lead our security product portfolio and take it to the next level. You will own two strategic, fast-growing products - our Browser Security solution and our SaaS DLP solution - and be the driving force behind their success in the market.
This is an end-to-end leadership role: you will define the product vision, own the roadmap, stay ahead of the competitive landscape, and work hand-in-hand with engineering teams to turn strategy into products customers love. Above all, you will lead these products to scale - growing adoption, revenue and market position. 
If you are a business-minded product leader with deep security expertise who thrives in a fast-paced, high-growth environment, we want to talk to you.

Role and Responsibilities:

Product Vision, Strategy and Roadmap:
• Own the product vision and long-term strategy, aligned with market trends, customer needs, and business objectives.
• Conduct market research, competitive analysis, and customer interviews to identify product opportunities and define the product roadmap.
• Collaborate with the executive team to prioritize features, releases, and investment areas.
Customer Insight and Requirements:
• Work closely with customers, sales, marketing, and other stakeholders to understand their needs, pain points, and desired outcomes.
• Translate customer requirements into detailed product requirements, user stories, and acceptance criteria.
• Collaborate with engineering and design teams to ensure the feasibility and usability of product features.
Product Development and Execution:
• Collaborate with cross-functional teams, including engineering, design, quality assurance, and operations, to develop and deliver high-quality products on time and within budget.
• Lead agile product development processes, including sprint planning, backlog grooming, and release management.
• Conduct regular product reviews, track progress, and address any issues or obstacles that arise during the development cycle.
Market and Competitive Analysis:
• Stay up-to-date with cybersecurity industry trends, market dynamics, and competitive landscape.
• Conduct competitive analysis to identify differentiation opportunities and inform product positioning and pricing strategies.
• Monitor customer feedback and market demands to continuously improve and evolve the product offerings.
Product Launch and Go-to-Market:
• Partner with marketing and sales on go-to-market strategy, including positioning, messaging, pricing and sales enablement.
• Support product launches, customer demonstrations, webinars and training sessions.
Product Performance and Optimization:
• Monitor product performance and key metrics, analyze user feedback, and identify areas for improvement and optimization.
• Collaborate with customer success teams to gather customer insights, track product usage, and gather feedback for future iterations.
• Work with engineering teams to prioritize and address bug fixes, enhancements, and feature requests.

Qualifications:

• 7+ years of experience in product management roles at security companies.
• Proven experience leading a Browser Security product.
• At least one role leading a product at a fast-growing startup.
• Experience leading the integration of multiple products into a unified platform or offering - a strong plus.
• Strong understanding of cybersecurity concepts, technologies and market trends, familiarity with DLP and SaaS security - a strong plus.
• Very strong business orientation - the ability to connect product decisions to revenue, growth and customer value.
• Excellent analytical and problem-solving skills, with the ability to translate complex technical concepts into user-friendly solutions.
• Track record of working closely with engineering teams and delivering high-quality products on time.
• Strong leadership, collaboration and communication skills, with the ability to influence executives and cross-functional teams.
• Familiarity with agile development methodologies and product management best practices and tools.
• Bachelor’s degree in computer science, engineering, business or a related field (or equivalent experience). MBA preferred.

What You'll Do:

Own enterprise customer outcomes

• Partner with sales and channel teams to understand how customers use Jira, Jira Service Management, and Confluence, who administers them, and what is at stake when data is lost or configurations change. Define decision criteria and qualify technical fit early.

• Lead tailored demonstrations, architecture discussions, and executive presentations around real Atlassian use cases: recovering a deleted work item or page, managing configuration changes, and protecting business-critical workflows. Help customers see how your recommendations improve their day-to-day operations.

• Own proofs of value with agreed scope, success criteria, timelines, and decision owners. Guide customers and partners through Marketplace app evaluations, resolve technical objections, and lead technical proposals and security questionnaires with the appropriate internal experts.

Put your Atlassian expertise to work

• Develop deep expertise in Revyz and the relevant Spin.AI products while expanding your knowledge of enterprise SaaS security. Explain product capabilities, limitations, and competitive tradeoffs accurately, and distinguish supported functionality from roadmap items.

• Design and validate solutions around Atlassian backup and recovery, configuration management, permissions, retention, and data residency. Help administrators understand dependencies and recovery needs across Jira projects, Jira Service Management workflows, and Confluence spaces.

• Work hands-on in Jira and Confluence Cloud customer and demo environments to configure evaluations, investigate permissions and configuration issues, and validate recovery scenarios. Partner with engineering when deeper integration or technical investigation is needed.




Build your profile in the Atlassian ecosystem

• Become a trusted advisor to Atlassian administrators, platform owners, enterprise architects, and security leaders. Build relationships with the people responsible for business-critical environments and help them make decisions they can defend to senior leadership.

• Work alongside Atlassian Solution Partners and consultants on joint customer engagements. Lead technical workshops and demonstrations, create reusable enablement materials, and help partners bring Revyz into their consulting and managed services offerings. Your expertise will help a wider network of teams succeed.

• Provide a clear handoff to customer success and support, documenting requirements, success criteria, and open issues. Stay close to strategic customers and partners as their Atlassian environments evolve, identifying opportunities to solve their next challenge.

Shape the product and the practice

• Follow Atlassian Cloud developments, Marketplace apps, and partner and community feedback. Use that ecosystem perspective to inform customer conversations and competitive positioning, recommend product enhancements and new features, and improve our technical sales approach.

• Work directly with product and engineering to turn customer feedback into prioritized use cases. Help shape how we demonstrate, evaluate, and explain Revyz, with the opportunity to see your ideas become product improvements and resources used across the partner network.

What you bring:

• 7+ years in solutions engineering, sales engineering, solution architecture, Atlassian consulting, or comparable customer-facing technical roles, including substantial experience leading complex enterprise evaluations or solution engagements through a buying decision.

• Hands-on experience administering or designing solutions for Jira and Confluence Cloud, including Jira workflows, schemes, permissions, configuration dependencies, and Confluence spaces and access controls. Familiarity with Jira Service Management and Assets is a plus.

• Strong knowledge of SaaS data protection and cloud security, including backup and recovery, identity and access management, encryption, retention, and data residency. Ability to discuss recovery point and recovery time objectives with technical and business stakeholders.

• Experience selling, implementing, or supporting cybersecurity, data protection, or backup and recovery solutions is strongly preferred. Relevant experience includes SaaS backup, ransomware resilience, recovery testing, security evaluations, or helping customers translate risk and compliance needs into practical protection plans.

• Excellent presentation, communication, and interpersonal skills, with the ability to engage both technical and non-technical audiences, including senior executives.

• Demonstrated ability to translate complex customer requirements into practical solution designs and measurable evaluation plans, explain tradeoffs clearly, and guide administrators and business stakeholders to a decision.

• Sound commercial judgment and the ability to manage multiple complex opportunities independently, prioritize effectively, and coordinate sales, product, engineering, and partner stakeholders.

• Significant experience in the Atlassian ecosystem, whether at a Solution Partner, Marketplace app vendor, or an enterprise Atlassian team. Understand how customers select and evaluate Marketplace apps and how partners support implementation, adoption, and ongoing services. Partner enablement experience and Atlassian certifications are strong pluses.

• A bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

Benefits:

• Unlimited PTO

• Hybrid Office Model

• Paid Holidays

• Premium health, dental, vision, and life insurance, 100% covered by the company

• 401(k)

• Employee Wellness Program 

• A visible role with ownership of customer engagements, direct influence on product priorities, and opportunities to build your reputation and relationships across the Atlassian ecosystem

What success looks like:

• Customers complete evaluations with clear evidence against agreed technical and business success criteria.

• Atlassian Solution Partners can confidently demonstrate, evaluate, and recommend Revyz using the technical resources you help build.

• Technical risks are surfaced early, and customer commitments reflect validated product capabilities.

• Your customer and partner insights inform product priorities, and delivery teams receive clear, actionable handoffs.

• Technical wins contribute to new business and expansion, with evaluation progress and outcomes documented in the CRM.

Why Spin.AI?

Spin.AI is a SaaS security company protecting enterprises against SaaS ransomware, shadow IT, non-compliance, and data loss in the cloud. SpinOne unifies backup and recovery, ransomware detection, SSPM, DLP, and enterprise browser security in a single console — protecting more than 2,000 organizations worldwide.

• Backed by K1 Investment Management, a leading investor in high-growth enterprise software

• Named to the Inc. 5000 list of America's fastest-growing private companies (2026)

• Forbes Best Startup Employer, three years running (2024–2026)

• Named a Representative Vendor in Gartner's Market Guide for Backup as a Service and Forrester's SSPM Landscape report

What You'll Do:

Partner Sourcing

• Identify net-new Google Workspace and security resellers to work with, and book intro meetings to communicate joint value

• Attend local and global events to grow and maintain relationships, representing Spin.ai as a leading Google Workspace DLP and Browser Security solution

• Work with the VP of Sales and Account Executives to schedule initial account-mapping sessions and start driving joint pipeline

• Complete and sign relevant reseller agreements, and negotiate and confirm margins

Partner Deal Sourcing

• Work with the partner sales team and Spin.ai's sales team to build joint pipeline - this includes writing emails for partner reps to send to their customers, following up on those threads, and creating slides for their recurring customer calls

• Enable the partner sales team to effectively position and sell Spin.ai security solutions through weekly 1:1 account mappings and the materials listed above

• Stay involved as needed from deal sourcing through closed-won to ensure strong engagement from both sides and a successful outcome for all parties

Partner Relationship Management

• Partnerships are a relationship game - maintain key relationships across all major partners to keep Spin.ai top of mind and seen as a trusted partner

• This includes weekly 1:1s with key reps, traveling for lunches, dinners, and events, and staying in regular, informal contact (text)

Market Expertise

• Maintain deep knowledge of the Google Workspace DLP and Browser Security space

• Understand Spin.ai's differentiators and know every competitor inside and out

• Fluently pitch the combined DLP + Browser Security solution, with the ability to sell each individually or jointly as needed

• Ask the right discovery questions to effectively communicate joint value in partner intro meetings

What You Bring:

• Google Workspace Partner Experience: 3+ years of experience successfully working and selling within the Google Workspace partner ecosystem (SADA, 66degrees, Pythian, etc.)

• Domain Knowledge: Strong understanding of DLP and Browser Security

• Security Partner Experience: Google Workspace is the primary focus, but you also have the drive and ability to grow into building security-specific partnerships (Optiv, etc.)

• Positive Attitude: A mindset focused on positivity and finding ways to do more, every day

• Grit and Drive: Willingness to get hands-on, go above and beyond, leverage internal resources, and do what it takes to drive success for yourself and your prospects

What We Offer:

• $300k OTE plus Uncapped Commissions

• Unlimited PTO

• Hybrid Office Model

• Paid Holidays

• Premium health, dental, vision, and life insurance, 100% covered by the company

• 401(k)

• Employee Wellness Program 

Why Spin.AI?

 
• Inc. 5000 list for 2026! 🚀
  • Overall Ranking: #3,309
  • Industry Ranking: #107
  • Metro Ranking: #114
  • State Ranking: #463
• Forbes Named Spin.AI One of America's Best Startup Employers THREE Years in a Row (2024- 2026)
• Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2.
• Collaborative, transparent culture – your ideas and experiments matter.
• Direct impact: your work translates into real business growth and visibility.
• Growth opportunities and performance-based rewards.

About the Role

What You'll Do:

Pipeline Creation

• Work with the VP of Sales and Partner Manager to source deals through our growing partner network - Optiv, Defy, and others

• Build market awareness by attending trade shows, building relationships, and following up relentlessly

• Partner with Marketing and the SDR team on strategic, focused outbound and inbound management efforts

Deal Management

• Drive deals from sourcing to closed-won, including discovery, demos, and Proof-of-Value (POV) execution, negotiations, and procurement

• Multi-thread accounts and build relationships from the executive level down to ensure deal alignment and success

• Partner with the Principal Solutions Engineer to deliver effective, relevant demos and POVs

• Align internal teams as needed to support account success - product requests, financial approvals, etc.

Market Expertise

• Maintain deep knowledge of the Browser Security and DLP space

• Understand Spin.ai's differentiators and know every competitor inside and out

• Fluently pitch the combined Browser + DLP solution, with the ability to sell each individually or jointly as needed

• Ask the right discovery questions to uncover each prospect's real challenge

• Partner with Product to provide feedback on where we can continue to improve and enhance the solution

• Keep Salesforce up to date and maintain a clean, accurate forecast, fulfilling MEDDPICC requirements to ensure each deal is properly qualified, with gaps identified and resolution paths in place

What You Bring:

• Cybersecurity Experience: A proven track record successfully selling enterprise deals ($100K+) for 3+ years, with consistent quota attainment

• Domain Knowledge: Strong understanding of the Browser Security and DLP space, ideally with experience selling similar products

• Partner Experience: A track record of selling with and through channel partners in the cybersecurity space

• Positive Attitude: A mindset focused on positivity and finding ways to do more, every day

• Grit and Drive: Willingness to get hands-on, go above and beyond, leverage internal resources, and do what it takes to drive success for yourself and your prospects

What We Offer:

• $300k OTE plus Uncapped Commissions

• Unlimited PTO

• Hybrid Office Model

• Paid Holidays

• Premium health, dental, vision, and life insurance, 100% covered by the company

• 401(k)

• Employee Wellness Program 

Why Spin.AI:

 
• Inc. 5000 list for 2026! 🚀
  • Overall Ranking: #3,309
  • Industry Ranking: #107
  • Metro Ranking: #114
  • State Ranking: #463
• Forbes Named Spin.AI One of America's Best Startup Employers THREE Years in a Row (2024- 2026)
• Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2.
• Collaborative, transparent culture – your ideas and experiments matter.
• Direct impact: your work translates into real business growth and visibility.
• Growth opportunities and performance-based rewards.

What You'll Do:

Own Strategic Accounts

• Personally manages a portfolio of strategic enterprise accounts  renewals, seat true-ups, and multi-year commitments  for organizations running business-critical Google Workspace, Microsoft 365, Salesforce, Slack, Jira, and Confluence environments.

• Build executive relationships with CISOs, IT Directors, and security/IT administrators, positioning SpinOne as the customer's consolidated layer for SaaS backup, security posture, and browser risk.

Drive Platform Expansion

• Map single-module customers into the full SpinOne platform moving backup-only accounts into SSPM (SpinSPM), ransomware detection and response (SpinRDR), data loss prevention (SpinDLP), and enterprise browser security (SpinCRX).

• Act as a trusted advisor on customers' SaaS risk posture quantifying downtime exposure, translating ransomware and shadow IT findings into remediation plans, and tying SpinOne to compliance obligations (SOC 2, ISO 27001, HIPAA, GDPR, NIS2, CIS).

Operate with Rigor

• Monitor account health via usage and telemetry signals (protected vs. licensed seats, backup success rates, alert volume, admin activity) to forecast renewals and flag churn risk early.

• Own regional forecast accuracy for renewals, upsell, and cross-sell, with disciplined CRM hygiene and pipeline reporting.

• Partner cross-functionally with Customer Success, Sales, Solution Engineering, and Support on onboarding and adoption, and support partner/MSP-influenced accounts alongside the Partnerships team (including Google Chrome Enterprise, Fortinet, and Menlo Security relationships).

• Stay ahead of the SaaS security landscape - ransomware, shadow IT, OAuth risk, browser threats, AI governance, and competing SSPM/backup vendors - and feed insight back to Product and Marketing.

What You Bring:

• 6-figure deal experience: proven track record closing and owning six-figure renewals, expansions, and multi-year commitments, and navigating enterprise procurement, security review, and multi-stakeholder approval cycles.

• Track record in B2B SaaS: 2+ years in account management, customer success, or enterprise sales, including team leadership - ideally in cybersecurity, data protection, backup/DR, or cloud infrastructure.

• Domain fluency: working knowledge of Google Workspace, Microsoft 365, Salesforce, Slack, and Atlassian (Jira/Confluence) admin, seat, and OAuth permission models, plus the security categories SpinOne spans (backup/DR, ransomware detection, SSPM, DLP, browser security).

• Dual fluency with buyers: comfortable discussing RTO/RPO, incident response, and misconfiguration risk with technical stakeholders, then translating it into downtime cost and audit readiness for executives.

• Compliance know-how: experience navigating compliance-driven renewals and vendor security reviews (SOC 2, ISO 27001, HIPAA, GDPR, NIS2, FERPA) is a strong plus.

• Leadership: proven ability to coach, mentor, and motivate a high-performing team, with hands-on experience in quota planning and pipeline reviews.

• Analytical rigor: experience using CRM and product-usage data to track account health, forecast retention, and measure team performance.

• Bonus: experience with MSP/channel-influenced accounts; comfort working across globally distributed teams; Bachelor's degree in Business, Marketing, or related field.

Compensation & Benefits:

• Competitive base salary + performance-based variable compensation 

• Equity

• Full medical, dental, and vision insurance

• Paid holidays and annual bonus

• Employee wellness program

• A collaborative, high-growth culture recognized by Forbes as one of America's Best Startup Employers three years running (2024–2026)

Why Spin.AI:

Spin.AI is a SaaS security company protecting enterprises against SaaS ransomware, shadow IT, non-compliance, and data loss in the cloud. SpinOne unifies backup and recovery, ransomware detection, SSPM, DLP, and enterprise browser security in a single console — protecting more than 2,000 organizations worldwide.

• Backed by K1 Investment Management, a leading investor in high-growth enterprise software

• Named to the Inc. 5000 list of America's fastest-growing private companies (2026)

• Forbes Best Startup Employer, three years running (2024–2026)

• Named a Representative Vendor in Gartner's Market Guide for Backup as a Service and Forrester's SSPM Landscape report

The Role

We are looking for an experienced, hands-on Marketing Manager who can develop and execute integrated campaigns that drive awareness, engagement, leads, and pipeline.

This is a generalist marketing role for someone who can move comfortably between campaign strategy, digital marketing, social media, content, SEO/AEO, analytics, advertising, events, and sales enablement. You should have particularly strong expertise in organic search and AI-driven discovery while being capable of executing across the broader marketing function.

We are looking for an operator, not someone limited to managing agencies or developing plans for others to execute. You should be able to develop a campaign strategy, create and optimize content, launch digital and social programs, analyze results, update a sales presentation, edit a video, coordinate an event, and determine what should happen next based on performance.

You will be expected to demonstrate a history of designing and executing marketing programs that produced measurable audience growth, engagement, qualified leads, pipeline, or other meaningful business results.

What You'll Own:

Integrated Campaign Strategy & Execution

• Develop and execute integrated B2B campaigns across social media, organic search, paid media, content, email, events, webinars, partners, and other relevant channels.

• Translate company, product, and sales priorities into campaign strategies with clear audiences, messages, offers, channels, KPIs, and conversion paths.

• Own campaigns from concept through execution, measurement, optimization, and post-campaign analysis.

• Develop messaging and content for different stages of the buyer journey, from awareness through conversion.

• Test messaging, creative, offers, audiences, landing pages, and channels to continuously improve performance.

• Coordinate internal teams, contractors, agencies, partners, and vendors while retaining ownership of strategy and results.

Social Media & Video

• Develop and execute B2B social media strategies designed to grow relevant audiences, increase engagement, strengthen brand visibility, and contribute to demand generation.

• Own or support day-to-day social execution under the direction of existing social media leaders, i.e. propose and inform the following: editorial planning, copywriting, scheduling, publishing, community engagement, and performance analysis.

• Create platform-appropriate campaigns and content for review / approval across LinkedIn and other relevant social channels, understanding how audiences, formats, and distribution differ by platform.

• Work with product team and technical writers under the Content Director’s guidance to help develop social content around product launches, research, thought leadership, events, customer stories, company news, and integrated campaigns.

• Identify opportunities to turn long-form content, presentations, webinars, interviews, and events into effective social content.

• Track audience growth, engagement, traffic, conversions, and other meaningful performance indicators and use those insights to improve strategy.

• Understand paid and organic social and how they can work together to amplify high-performing campaigns and content.

• Have practical video editing experience and the ability to independently create, edit, resize, caption, and repurpose short-form videos and other digital content for social and campaign use.

• Understand the fundamentals of effective B2B video storytelling, including hooks, pacing, structure, captions, calls to action, and platform-specific formatting.

SEO, AEO & AI Discovery

This role requires substantially deeper search expertise than a typical generalist marketing position.

• Develop and execute SEO and AEO strategies that increase qualified visibility across traditional search and AI-driven discovery.

• Conduct keyword, topic, buyer-question, SERP, content-gap, and competitive research to identify growth opportunities.

• Optimize website and campaign content for search intent, authority, conversion, and AI discoverability.

• Understand technical SEO fundamentals, including crawling, indexing, site architecture, internal linking, structured data/schema, redirects, canonicalization, and Core Web Vitals.

• Monitor brand, product, competitor, and category visibility across Google, ChatGPT, Gemini, Perplexity, Copilot, and other emerging AI discovery platforms.

• Identify opportunities to improve visibility, accurate representation, citations, and recommendations within AI-generated answers.

• Stay current with search algorithms, AI search, AEO/GEO practices, and changing buyer discovery behavior.

• Measure organic and AI-discovery performance based on business impact—not rankings and traffic alone.

Content & Sales Enablement

• Write, edit, and optimize landing pages, campaign copy, emails, articles, customer stories, presentations, and other marketing materials.

• Translate complex technical concepts into clear, compelling messaging for business and technical audiences.

• Create and update sales presentations, campaign decks, event materials, one-pagers, and other sales-enablement assets.

• Work with product, sales, technical subject-matter experts, and leadership to develop accurate, differentiated messaging.

• Maintain high standards for factual accuracy, brand consistency, technical credibility, and content quality.

Paid Campaigns, Events & Field Marketing

• Plan and manage paid search, paid social, retargeting, and other relevant digital advertising campaigns.

• Develop campaign audiences, messaging, creative direction, landing pages, offers, and conversion strategies.

• Optimize spend based on lead quality, conversions, acquisition cost, and pipeline contribution.

• Help plan and execute industry conferences, trade shows, webinars, customer events, and partner programs.

• Develop event messaging, promotions, presentations, booth/supporting materials, and pre- and post-event campaigns.

• Coordinate with vendors, event organizers, sales teams, speakers, and internal stakeholders and measure event performance against defined objectives.

Analytics & Optimization

• Define campaign KPIs and measure performance using GA4, Google Search Console, CRM/marketing automation data, advertising and social platforms, SEO/AEO tools, and other relevant sources.

• Connect marketing activity to ICP lead generation

• Analyze campaign, content, social, audience, and conversion performance to identify opportunities for improvement.

• Build reporting that explains what happened, why it happened, and what we should do next.

• Use experimentation and data—not assumptions—to guide marketing decisions and resource allocation.

What We're Looking For:

Required

• 3-5 years of hands-on B2B marketing experience, preferably within SaaS or another technically complex industry.

• Demonstrated experience designing and executing integrated campaigns that produced measurable audience growth, engagement, leads, conversions, opportunities, or pipeline.

• Strong experience developing and executing B2B social media strategy, with evidence of measurable audience or engagement growth.

• Strong SEO expertise spanning content strategy, on-page optimization, technical fundamentals, competitive research, and performance measurement.

• Current practical knowledge of AEO/GEO, generative search, AI Overviews, LLM-driven discovery, and AI citation behavior.

• Experience planning and optimizing paid digital and social advertising campaigns.

• Excellent writing and editing skills with the ability to independently produce high-quality B2B marketing content.

• Practical video editing and content-production experience, particularly for social and digital campaigns.

• Experience creating and updating professional presentations, campaign materials, and sales-enablement assets.

• Experience supporting conferences, webinars, trade shows, or other B2B events.

• Strong analytical skills and proficiency with GA4, Google Search Console, SEMrush/Ahrefs or equivalent, CRM/marketing automation systems, social platforms, and advertising analytics.

• Strong understanding of B2B buyer journeys, lead generation, conversion optimization, and campaign attribution.

• Strong AI fluency and demonstrated ability to use AI tools to improve research, analysis, content development, and marketing productivity, including building skills and workflows.

• Ability to independently manage multiple campaigns and work effectively with sales, product, technical teams, leadership, agencies, and vendors.

Strongly Preferred:

• Direct experience in cybersecurity, cloud security, enterprise IT, SaaS, data protection, DevOps, identity, or another technical B2B category.

• Experience marketing to CISOs, security teams, IT leaders, administrators, compliance teams, or other technical buyers.

• Demonstrated experience generating pipeline for a B2B SaaS company.

• Experience with HubSpot or a comparable CRM/marketing automation environment.

• Experience with common creative and video tools such as Canva, Adobe Creative Cloud, CapCut, Descript, or equivalent.

• Experience using automation, APIs, scripts, or internally built tools to improve marketing efficiency.

• Experience with international campaigns, audiences, events, partner marketing, or channel marketing.

What Success Looks Like:

Success is measured by business impact, not marketing activity alone. You will be expected to:

• Design and execute campaigns that generate measurable audience growth, engagement, qualified leads, opportunities, pipeline, and business growth.

• Grow relevant social audiences and improve engagement while connecting social activity to broader marketing objectives.

• Collaborate well with existing Marketing, Sales, and Product teams.

• Increase qualified organic visibility across traditional search and AI-driven discovery.

• Improve campaign conversion and identify opportunities to increase marketing efficiency.

• Build integrated campaigns in which social, content, search, paid media, events, and sales follow-up reinforce one another.

• Produce high-quality marketing, social, video, and sales assets without creating unnecessary execution dependencies.

• Give leadership clear visibility into what is working, what is not, and where marketing should invest next.

• Balance creative drive

Who Will Thrive in This Role:

You are a builder and problem-solver with broad marketing judgment and deep expertise in search and digital marketing. You can move from strategy to execution without losing momentum.

You are as comfortable developing a campaign strategy as you are writing a LinkedIn post, optimizing a landing page, editing a short video, analyzing conversion data, suggesting ad campaigns, improving a presentation, or planning an event.

Most importantly, you have evidence that your work produces results. You can point to campaigns, social programs, search initiatives, or other marketing programs you personally helped design and execute, and explain how they contributed to audience growth, engagement, leads, pipeline, or revenue.

Benefits:

• A dream team of highly motivated and talented people, ambitious goals and challenges that require high analytical, management and communication skills;

• Competitive salary base;

• Medical insurance;

• Amazing Team Buildings;

• Conferences, training, and other events;

• Unlimited PTO

Why Spin.AI?

• Inc. 5000 list for 2026! 🚀
  • Overall Ranking: #3,309
  • Industry Ranking: #107
  • Metro Ranking: #114
  • State Ranking: #463
• Forbes Named Spin.AI One of America's Best Startup Employers THREE Years in a Row (2024- 2026)
• Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2.
• Collaborative, transparent culture – your ideas and experiments matter.
• Direct impact: your work translates into real business growth and visibility.
• Growth opportunities and performance-based rewards.

Key Responsibilities:

• Develop & Maintain Technical documentation Create, edit, and maintain clear, concise, and user-focused technical documentation for support pages, including user guides, release notes, knowledge base articles, process documentation, and troubleshooting FAQs.

• Manage Content Lifecycle: Own the end-to-end documentation creation process, including information architecture, version control, content structures, and regular content audits to ensure accuracy as software evolves.

• Cross-Departmental Collaboration: Work closely with software engineers, product managers, QA teams, customer success, and product marketing to gather and validate highly technical information. Collaborate in daily standups, scrum ceremonies, and cross-functional product discussions to drive alignment and project momentum.

• Build Interactive Client Aids: Build client aids that go beyond traditional documentation, such as scripting and recording simple product walkthroughs, use case demos, or guided tours (using tools like Loom) to assist with user onboarding and adoption.

• Agile Integration: Participate actively in Agile/Scrum ceremonies and utilize tracking tools like Jira, Confluence, to align documentation deliverables with product release schedules.

• Training and Certifications: Create educational materials and documentation for product Certificate programs.

What We’re Looking For (Must-have):

• Technical Education: Bachelor's degree in Technical Communication, English, Computer Science, Engineering, or a related technical field (practical, hands-on industry experience is heavily valued).

• SaaS Technical Writing Experience: 3+ years of professional technical writing experience in a software development or technology-driven environment, preferably within B2B SaaS.

• Atlassian & Enterprise Tool Expertise: Hands-on experience using Jira and Confluence for documentation, drafting, or project tracking, alongside a proven ability to build technical walkthroughs focused on data backup, cloning, and restoration.

• Clear Writing & Rapid Learning: Exceptional written communication, editing, and proofreading skills to present complex concepts in a clear, concise, and user-friendly manner, paired with a strong aptitude for quickly grasping cloud technology and cybersecurity workflows.

• Visual Creation Skills: Familiarity with visual creation or screen-capture tools to integrate simple diagrams, flowcharts, or screenshots to enhance user understanding and usability.

• End-to-End Workflow Documentation: Proven experience documenting software applications, system interactions, APIs, and end-to-end workflows beyond feature-level functionality.

• Sample Portfolio: A small collection of writing samples (user guides, technical blogs, or documentation) proving you can write effectively for an IT, developer, or business audience.

Nice-to-Haves:

• SaaS Ecosystem Exposure: Familiarity or experience navigating alternative cloud environments like Salesforce and Slack.

• Cybersecurity Literacy: A conceptual understanding of SaaS Security Posture Management (SSPM), enterprise data protection, or ransomware recovery workflows.

What We Offer:

• A dream team of highly motivated and talented people, ambitious goals and challenges that require high analytical, management and communication skills;

• Competitive salary base;

• Medical insurance;

• Amazing Team Buildings;

• Conferences, training, and other events;

Why Spin.AI?

• • Inc. 5000 list for 2026! 🚀
    • Overall Ranking: #3,309
    • Industry Ranking: #107
    • Metro Ranking: #114
    • State Ranking: #463
  • Forbes Named Spin.AI One of America's Best Startup Employers THREE Years in a Row (2024- 2026)
  • Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2.
  • Collaborative, transparent culture – your ideas and experiments matter.
  • Direct impact: your work translates into real business growth and visibility.
  • Growth opportunities and performance-based rewards.