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How to Grow Your MSP with Spin.AI: Scalable Cybersecurity and SaaS Protection for 2025

April 28, 2025 | Updated on: April 30, 2025 | Reading time 12 minutes
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Product Manager

AI has led to an explosion of new technology, changing client demands at the speed of light. No longer do small businesses just want local hardware they can use until end-of-life. Businesses want AI assistants, automation, access-anywhere connections, and a fail-proof environment that can withstand any mishap, natural disaster, or attack without missing a beat. As a result, Managed Services Providers need to move beyond traditional IT support to deliver advanced, seamless cybersecurity and SaaS protection to their clients. At the same time, they need to consider revenue growth and managed solutions that won’t tax their time and attention– solutions that just work quietly in the background. Spin.AI helps MSPs expand their service offerings, differentiate from their competition, and create recurring revenue with a powerful data and system protection platform.

Whether you’re scaling client accounts or improving security services, this guide explains how Spin.AI helps MSPs grow profitably, while providing enterprise-grade protection in complex cloud environments.

The Modern MSP Opportunity

MSPs play an essential role for today’s mid-market and enterprise companies. They’re trusted advisors for increasingly complex technology needs. Even the largest organizations are weary of managing 100% of their operational IT environment in-house. With so many businesses working to build apps and technology of their own, executives are beginning to see the need to focus full-time technical resources on those digital offerings, rather than handling break/fix network issues. Further, with organizations shifting more and more to SaaS and cloud-first tools, the role of MSPs has shifted significantly. The platforms being widely implemented in 2025 offer incredible benefits but also introduce security vulnerabilities that traditional IT solutions cannot address adequately. 

Spin.AI supports this new cybersecurity-as-a-service demand by offering comprehensive, automated solutions that enable MSPs to meet emerging security needs confidently and profitably.

Key Challenges MSPs Face in 2025

MSPs are encountering new and growing challenges as they strive to maintain client security and expand their business offerings in a rapidly evolving market. Cyber threats have become sophisticated, SaaS adoption has skyrocketed, and MSPs must continuously adapt to remain competitive. Navigating all these challenges requires a deep understanding of specific issues that threaten client security and service profitability, emphasizing the need for robust and scalable cybersecurity solutions.

Managing Increasing Volumes of SaaS Tools Across Clients

The rapid shift toward SaaS means clients use dozens, if not hundreds, of applications daily. MSPs now face the monumental task of effectively managing these tools, securing sensitive data, and complying with evolving regulations. Without streamlined management capabilities, this can quickly become an overwhelming and risky endeavor.

Protecting Against Ransomware and Insider Threats

Ransomware and insider threats are a significant and growing risk. MSPs have always been focused on continuously evolving their security measures to prevent costly disruptions. In the current market, this will be more important than ever. Traditional security methods are insufficient, so the MSPs who now embrace solutions that offer advanced detection, automatic response, and rapid recovery capabilities will quickly surpass their competitors in reputation and word-of-mouth referrals.

Gaining visibility into client Shadow IT

The recent explosion in application development has resulted in SaaS companies shifting their strategy to target end users directly, rather than just selling to IT managers. So, users can download new efficiency tools with the click of a button, inadvertently adding complexity to the corporate environment. With this ease of access to SaaS tools, many employees now independently deploy applications without IT approval, creating a significant Shadow IT problem. MSPs who meet this challenge head on by gaining visibility into these unauthorized apps, assessing risk accurately, and being proactive in mitigating potential security breaches will feel the benefit in client satisfaction and loyalty. CEOs and IT managers love a proactive MSP vendor.

Offering differentiated, high-margin services

The MSP market is becoming increasingly competitive. Providers must differentiate themselves by offering advanced, value-added cybersecurity services that deliver clear benefits and justify higher margins. Without unique services, MSPs risk commoditization, where price competition erodes profitability.

How Spin.AI Helps MSPs Stand Out

Spin.AI directly addresses the critical needs of modern MSPs, helping them differentiate through superior SaaS protection. With its comprehensive platform, Spin.AI provides automated solutions for SaaS and browser extension security, backup, ransomware prevention, and app/browser access management. MSPs leveraging Spin.AI benefit from streamlined, effective, multitenant management in a single pane of glass, allowing them to scale efficiently while offering high-quality cybersecurity services.

How Can Spin.AI Help Drive Growth for a MSP?

Spin.AI is uniquely tailored to address the needs of modern MSPs, providing comprehensive features that ensure your business can thrive and scale effectively. These key features equip MSPs with the capabilities necessary to offer robust cybersecurity, streamlined management, and value-driven services to their clients.

SaaS Ransomware Detection & Response

Ransomware continues to be one of the most serious cybersecurity threats facing businesses today, particularly within SaaS environments. Spin.AI addresses this directly with sophisticated ransomware detection that identifies threats in their earliest stages. Its automated response mechanisms swiftly neutralize attacks before they can significantly disrupt client operations. Detailed activity logging provides comprehensive visibility into security events, ensuring MSPs can understand exactly what happened and confidently communicate with clients. Automatic rollback and recovery capabilities mean that even in worst-case scenarios, client data can be restored rapidly.

SaaS Backup & Recovery

Reliable SaaS backup and recovery solutions are critical components of any MSP cybersecurity offering. Imagine what would happen if one of your clients suddenly lost all their Teams or Google Workspace data to a ransomware attack, and your existing solutions didn’t stop it. With their entire SaaS environment in a total loss, it’s likely to take 20-30 days to restore data from backups. However,Spin.AI has advanced functionality in this area to ensure you never have that moment of tension with your clients. The platform offers robust, automated backups for leading SaaS products including Google Workspace, Microsoft 365, Salesforce, and more, and comes with industry-leading SLAs to give you the reassurance you need to sleep at night. 

These SaaS backups ensure that critical client data remains protected from accidental deletion, corruption, or malicious activity. Spin.AI’s precise, point-in-time recovery capability empowers MSPs to restore client data exactly as it was before an incident occurred, with granular control over retention policies. This gives MSPs the flexibility to tailor backup strategies to each client’s compliance requirements and business needs, further adding value and differentiation.

Shadow IT Monitoring

Shadow IT poses significant security risks that traditional MSP offerings often overlook. Spin.AI addresses this gap by actively scanning client environments for unauthorized SaaS apps and extensions. Once discovered, these applications are automatically assigned risk scores, enabling MSPs to quickly identify and prioritize potential threats. Spin.AI then supports policy-driven remediation actions, such as blocking risky apps or alerting administrators, reducing the likelihood of unauthorized access and data leaks. This proactive visibility, along with Spin’s response capabilities, significantly enhance an MSP’s ability to mitigate security risks before they can ever become serious incidents.

IAM Capabilities for Client Environments

Effective identity and access management (IAM) includes managing your apps and extensions as “identities” because they often have access to sensitive data, whether end users know it or not. Spin.AI’s app and extension access management capabilities protect sensitive client data and help you maintain regulatory compliance. Spin.AI’s SaaS IAM capabilities for apps and extensions help MSPs enforce strong security controls across client environments, defining privileges based on a configurable risk threshold, reducing risk of unauthorized access of your corporate data, as well as possible data exfiltration and exposure if any of those apps or extensions are sending data to an AI tool or server on the back end.

 Users and even IT teams often don’t realize apps or extensions are accessing their sensitive workspace data. Spin.AI takes care of this in the background, continuously assessing apps and extensions for risky behaviors or data access, applying a risk score, and enforcing access security policies accordingly. Essentially Spin.AI simplifies OAuth application management, providing clear insights into authorized applications and their respective permission levels. Additionally, the platform provides visibility into SSO  activity, helping MSPs streamline user access while ensuring rigorous security practices are upheld consistently across all client accounts.

What are the benefits of using Spin.AI for my MSP?

Spin.AI doesn’t only help MSPs improve cybersecurity—it delivers tangible business results. The benefits include expanded services, increased revenue, client retention, reduced management overhead, and significantly improved margins.

  • Expand your service catalog: Introduce advanced security, compliance, and SaaS backup services.
  • Increase monthly recurring revenue: Offer compelling value-added cybersecurity services that drive revenue growth.
  • Improve client retention: Demonstrate proactive protection and deliver insightful security reporting.
  • Reduce manual overhead: Leverage automation for security management and policy enforcement, minimizing manual efforts and operational expenses.
  • Margins matter: Spin.AI prioritizes MSP profitability, providing generous revenue-sharing models without upfront costs and offering incentives to accelerate business growth.

Spin.AI also simplifies tool management through consolidation offering one integrated platform for security, backup, and access control reduces complexity. MSPs leveraging Spin.AI can reduce client compliance risks by up to 80%, benefit from guaranteed <1-hour ransomware recovery, and streamline client management through centralized control in a multitenant environment.

How to Onboard and Scale Spin.AI Across Clients

Scaling cybersecurity services across multiple clients doesn’t have to be difficult. Spin.AI offers easy onboarding and scalability through flexible, partner-friendly options. MSPs benefit from multi-tenant management capabilities, adaptable licensing, customizable client-facing dashboards, and ongoing training and go-to-market support directly from Spin.AI’s expert team.

  • Easy multi-tenant management: Manage numerous clients effectively from a single, intuitive console.
  • Flexible pricing and licensing: Choose pricing structures that fit the varying needs of your client base.
  • Co-brandable dashboards and reports: Provide professional, branded security reports and insights to reinforce your value.
  • Training and support: Receive comprehensive onboarding and ongoing support from Spin.AI, empowering your sales and technical teams.

Growing an MSP in the competitive cybersecurity and SaaS management landscape of 2025 requires innovative tools that deliver substantial client benefits while ensuring profitability and ease of operation. Spin.AI provides precisely this combination, helping MSPs secure their clients, reduce complexity, and significantly enhance their own growth and profitability.

Take the next step: book a demo or become a Spin.AI partner today to experience firsthand how Spin.AI can elevate your MSP business now and into the future.

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Written by

Product Manager at Spin.AI

Will Tran is the Product Manager at Spin.AI, where he guides the product's strategic direction, oversees feature development and ensures that the solution solves his clients’ cybersecurity needs.

Will is a security professional who started his career at Lockheed Martin where he worked on National Security Space programs in business development and product management.

Will holds a BA in Economics and Mathematics from UCSB and an MBA with a specialization in Technology Management and Marketing from UCLA Anderson School of Management.

At Lockheed Martin, Will developed the multi-year strategy campaign and supported the product development of a national security satellite program for the United States Air Force, which resulted in a multi-billion dollar contract.

During business school, Will consulted 2 non-profit organizations as part of a series of national consulting case competitions. He set strategic priorities, optimized business operations, and developed a process to qualify new revenue streams for his non-profit clients. These initiatives resulted in 15-20% increase in annual surplus.

In his spare time, Will can be found at local coffee shops around Los Angeles, traveling to different countries, or hanging out with his cat.

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