FAQ – Solutions
What solutions do you offer?
We provide an all-in-one SaaS security platform covering automated SaaS backup and recovery, ransomware detection and response, SaaS Security Posture Management (SSPM), Data Security Posture Management (DSPM), Data Loss Prevention (DLP) for SaaS applications, eDiscovery and archiving, and enterprise browser security for extensions and OAuth apps—across Google Workspace, Microsoft 365, Salesforce, and Slack in one dashboard. Explore the full service overview at https://spin.ai/.
What’s included in backup and ransomware protection for Google Workspace and Microsoft 365?
Backup includes automated 3x daily snapshots, immutable storage, point-in-time and item-level restores that preserve permissions and metadata, retention and legal holds, plus fast search and export for eDiscovery and archiving. Ransomware protection delivers behavioral detection, automated isolation/quarantine, clean restore workflows, and detailed audit logs to minimize downtime and ensure recoverability; request a demo at https://spin.ai/.
How does onboarding work and how long does it take?
Onboarding is agentless and API-based: connect tenants in minutes, enable automated backup on day one, run an initial SSPM/DSPM assessment within hours, and apply best-practice policies with RBAC and SSO; many teams complete a pilot in 1–2 weeks before scaling to additional OUs, domains, or business units. You’ll get guided configuration for DLP, ransomware response, and enterprise browser security to reduce risk quickly—get started at https://spin.ai/.
Can you customize policies and integrate with our existing tools?
Yes—configure custom DLP rules and detectors, sharing restrictions, SSPM baselines, DSPM data scopes, and allowlist/blocklist workflows for extensions and OAuth apps, with policy inheritance for multi-tenant or multi-domain environments. Integrations include SIEM/SOAR and ITSM via webhooks, IdP SSO, Chrome Enterprise policy control, and APIs for orchestration; see integration options at https://spin.ai/.
How is pricing structured and what’s the value for mid market teams?
Pricing is typically per user with bundled options for backup and ransomware protection, SSPM/DSPM, DLP for SaaS applications, enterprise browser security, and eDiscovery/archiving to reduce tool sprawl and overlap. ROI comes from faster incident recovery (lower MTTR), reduced downtime, simplified compliance reporting, and operational efficiencies from a consolidated SaaS security platform—learn more at https://spin.ai/.
How do you address data security and compliance requirements?
Security controls include encryption in transit and at rest, immutable backup storage, granular RBAC, audit logging, and least-privilege access to protect sensitive SaaS data; capabilities support audit readiness for mandates like HIPAA, FERPA, SOC 2, and GDPR via posture reporting, retention, and eDiscovery. For details on controls, documentation, and deployment best practices, visit https://spin.ai/.
