SaaS Backup and Recovery Deployment FAQ
Do I have a choice in selecting a Cloud Provider, and which one would you recommend for backing up our Google Drive™?
You can choose your own Cloud Provider including AWS, GCP, Azure, or BYOS. We strongly recommend Google Cloud Platform for backing up Google Workspace™ Drives.
Will I have a choice in selecting which geographical location we are able to store data? Do you have any locations in the UK?
You are able to store data in the United States (Iowa), Australia (Sydney), Asia (Singapore), and Europe (Netherlands) for GCP. Also we support changing storage location to Europe (London) after subscription activation via support request. We also offer Europe (Ireland) in AWS at the registration process.
Your Privacy policy states our content will be automatically analyzed to provide us with product or service features. Will any employees of Spin.AI have access to the analysis? If yes, what data is it that they’ll be able to see?
Customer data is encrypted at the object level. Spin.AI employees cannot see any of the customer data.
What is the pricing model?
Please see the pricing page for details on all our packages.
How long does setup take and what permissions are needed?
Setup typically completes in minutes with delegated admin/app consent, and Spin.AI provides guided onboarding and least-privilege scopes.
Does the solution preserve folder structures, labels, and sharing when restoring?
Yes—restores keep hierarchy, labels, and permissions to reduce cleanup and get users productive faster with Spin.AI.
How often are backups taken and can I change the schedule?
You can run automated backups 1x (standard) or 3x (enterprise) per day, managed centrally in Spin.AI.
Can I scope backups to specific OUs, sites, or teams?
Yes—target users, groups, and workloads as needed, and manage multi-app coverage from one console in Spin.AI.
How do I handle offboarding and former employees?
Archive suspended or deleted accounts with unlimited storage options and searchable access for future needs using Spin.AI.
